Opportunity for freshers!

 A leading Mobile Financial Service Provider (MFS) is looking for FRESH GRADUATES to work as "JUNIOR OFFICER" under 3rd party contract. Freshers are highly encouraged to apply.


Job Nature: Full Time (Desk Job)


Number of Vacancies: 120


Job Location: Mohakhali, Dhaka


Working Days: 6 Days (Weekly)


Working Time: **Roster Duty/Shifting Duty**


# Morning Shift (Male & Female): 7:00 AM – 3:00 PM


# Evening Shift (Male & Female): 3:00 PM – 11:00 PM


# Night Shift (Male): 11:00 PM – 7:00 AM


[Transportation Services will be provided by office for some particular shifts]


 


Core Job Responsibilities:


> Provide excellent customer services by offering proper solutions & feedbacks to customer's problems & queries 


>Manage call center databases and regularly updating databases as needed


>Regular monitoring of social media posts to keep an eye on negative news/complaints/queries


>Provide services to all types of customer queries, requests and complaints received through incoming call, e-mail, live chat and social media

 


Educational Requirement:


Graduation from any discipline 


Other Requirements:


-Good communication skills both in Bangla & English 

-Proficient in MS Word & Excel

-Experience is not mandatory


> Age:  22-28 year(s).


Remuneration & other benefits:

 

Remuneration Range: BDT. 14,000/- TO 16,000/- 

Festival Bonus: 2 (Yearly)

Salary Review: 1 (Yearly)


If you think your qualification matches our requirements, then send your CV to the following mail address. 


Email: jobs.outsource2@e-zonebd.com


***Please be aware that only shortlisted candidates will be contacted for the recruitment process***


Application Deadline: April 15, 2023

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