A leading Mobile Financial Service Provider (MFS) is looking for FRESH GRADUATES to work as "JUNIOR OFFICER" under 3rd party contract. Freshers are highly encouraged to apply.
Job Nature: Full Time (Desk Job)
Number of Vacancies: 120
Job Location: Mohakhali, Dhaka
Working Days: 6 Days (Weekly)
Working Time: **Roster Duty/Shifting Duty**
# Morning Shift (Male & Female): 7:00 AM – 3:00 PM
# Evening Shift (Male & Female): 3:00 PM – 11:00 PM
# Night Shift (Male): 11:00 PM – 7:00 AM
[Transportation Services will be provided by office for some particular shifts]
Core Job Responsibilities:
> Provide excellent customer services by offering proper solutions & feedbacks to customer's problems & queries
>Manage call center databases and regularly updating databases as needed
>Regular monitoring of social media posts to keep an eye on negative news/complaints/queries
>Provide services to all types of customer queries, requests and complaints received through incoming call, e-mail, live chat and social media
Educational Requirement:
Graduation from any discipline
Other Requirements:
-Good communication skills both in Bangla & English
-Proficient in MS Word & Excel
-Experience is not mandatory
> Age: 22-28 year(s).
Remuneration & other benefits:
Remuneration Range: BDT. 14,000/- TO 16,000/-
Festival Bonus: 2 (Yearly)
Salary Review: 1 (Yearly)
If you think your qualification matches our requirements, then send your CV to the following mail address.
Email: jobs.outsource2@e-zonebd.com
***Please be aware that only shortlisted candidates will be contacted for the recruitment process***
Application Deadline: April 15, 2023
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